Carlsbads troubled Windsor Pointe 50-apartment affordable housing project could have a new management company by November, the developer said Tuesday.

At the citys request, Affirmed Housing has given notice to the current contractor, CONAM, and is negotiating with another one, Solari Enterprises, still to be approved by all the agencies involved.

I do believe it is absolutely reasonable that by the end of November we will have a contract in place with the new management agent, Affirmed Vice President of Asset Management Jonathan Taylor told the Carlsbad City Council.

Residents and city officials have been concerned about reports of drugs, crime and bad behavior in and around the two-building complex since it opened in 2022 in the citys downtown Barrio neighborhood. The Carlsbad Police Department has responded to hundreds of 911 calls for service related to activities at or near the buildings.

The all-affordable housing with supportive services for residents is on property leased from the city for $1 a year and partially funded with a city loan. The developer also received construction funding from San Diego County and from the state.

At the City Councils request, City Manager Scott Chadwick sent a letter Sept. 10 to Affirmed informing the company that it had violated the terms of its lease and loan agreements.

If the violations were not corrected in 30 days, the city will require Affirmed Housing to replace CONAM with an experienced agent that has demonstrated an ability to operate residential projects like Windsor Pointe in a manner that will provide decent, safe, and sanitary housing, the letter states.

The city issued a notice of continued non-compliance Oct. 17 after additional reports of trash and odors in common areas, access gates left open and a lack of on-site management personnel.

We are continuing to look into options to make improvements to security in a cost-effective manner, Taylor said Tuesday.

City officials have asked for the two buildings, one on Oak Avenue and the other a few blocks away on Harding Street, to each have their own on-site manager. Taylor said projects the size of Windsor Pointe typically only have one on-site manager.

There are many concerns the community has around safety and the security of the facility, said Councilmember Teresa Acosta. I share those concerns and Im pleased there will be a new property manager. That will be a fresh start in a lot of ways.

The information presented Tuesday was the City Councils fifth update on the problems at Windsor Pointe since it opened. The next one is expected in February.